'''P124 Don't Feel Bad If You Know What to Do But Don't Always Do It'''
+
+
{{Quote|
+
She (Gretchen Hill) found that the shy people know equally well what was expected of them but said they were not capable of doing it. She hints that shy people lack self-confidence -- the usual inner flaw attributed to us. ... I think that simply telling ourselves to be more confident rarely helps. Stick to the twofold approach of this chapter: '''work on the overarousal, appreciate your introverted style'''.
+
+
Another reason for not being able to put into practice what you know about social skills is that old patterns from childhood may be taking over and need to be faced. Or some feelings command your attention.